Assertiveness, theory and techniques

created by Demeter

(thing) by Demeter (3.4 hr) (print)

1 C!

Thu Oct 12 2000 at 23:39:59

Assertiveness Theory - Deals with the various behaviour options people choose from, and how to recognise them.
Power GamesOutlines how - particularly at work - assertive behaviour can be replaced by ritual,leading to destructiveand dysfunctional relationships, and gives a guide to recognise these situations.
Transactional Analysis Provides supporting theories to show how and why power games arise, and suggests how to use assertive behaviour to overcome them.
'I' Statements Describes a tool to help you state your position clearly and assertively in a situation of potential conflict without exacerbating or escalating the problem.
How to say "No" and have people listen Outlines methods to allow you to refuse someone's request effectively and without causing offence.

Power Games	Assertiveness	'I' Statements	How to say "No" and have people listen
Transactional Analysis	Could/can vs Would/will	Theory	possessive kiss
How to Fall Out of Love

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