"Please give a
full description of what happened" is what the final part of the
form read. It's the form that came up when I clicked on a bad link at the
Dilbert page. I think the follwing response fulfills both the request for a full description, and a day log entry.
I was having a pretty
bad morning. I had a
great
night last night at a dinner party for some
IBM
testers who are in town on a project. It was
German
night, but we topped it off with genuine green tea.
There was also plenty of wine, some drink made with
cocoa, milk and rum, and beer. I didn't get home
until midnight, and then was too
wired from the
green tea
to get to sleep. So I stayed up handling a few
e-mails and playing at everything2.com. I finally
got to sleep around 2:00 AM.
I
virtual office, so I thought that I'd be able to
sleep in until around 10:00 AM. Usually, my co-workers
do not disturb me too early in the morning. BUT, my
future pointy-haired boss called at 8:04. I had the
phone forwarded to my Skytel, but the ring woke me up.
I have to talk to him anyways because I've decided
to take the asshole's offer, even if he won't give me
four weeks vacation. I'll just
work there untiil I can
get a new job somewhere else. I guess that isn't really
accepting the offer - it's rolling over by default. You see,
the company I work for is terminating all of its
Document Management Specialists and sending us to one of their
subsidiaries. This particular
subsidiary is particularly
insidious. They are a very
immature and
cheap company.
The entire management hierarchy is made up of
white males,
primarily below the age of 28. There is one token female
in the upper ranks, and - wow - they brought in one of our
black people to a high position. So maybe they're loosening
up.
Anyway, I tried to find a new job but could not. Three
months just isn't enough time. I'm good at what I do, but
priced at the high end of the market, above what most companies
can afford. And no, I'm not
backing down on my price. So, I've decided to take this job
for now. I need to talk to the pointy-haired one in order to
accept the offer. So he calls at 8:04 this morning and leaves
a message on my Skytel.
He's in
Des Moines this week trying to deal with one of our sadder
contracts. We're bleeding money out there, and hey - the VP should
really be doing something
useful - he went there to straighten it out.
The problem is that his
cell phone does not work when he is at the
client site. I don't think he realizes this. He paged me and sent
the cell phone number. I tried calling the cell phone
for the nth time and was told he wasn't available or out of
range. Now, this would be fine except for the fact that
the genious PHB does not have voice-mail on his cell phone.
(It's a little annoying that his home office phone has to ring about
12 times before going to voice mail too.)
To make a long story short, I got up to see who had called,
found it was the PHB, tried calling him back, and couldn't
reach him. Then I decided to play online, since I was awake.
I went to the Dilbert zone, read today's strip, and then tried
to go to the List of the Day. When I clicked on the List of
the Day
link, I landed here.
So, I wonder if some poor tech guy will take the time to read all the way through the
saga? Or does a support person ever see the information we put on the forms? I can easily envision a
corporation posting forms like this to let
customers think that they are
concerned about the
quality of the web page, then completely ignoring the results because it would actually cost money to track the problems.