HP is known for it's excellent
printers,
half assed computers, and more recently,
piss poor customer service. The old HP
laser printers were built like tanks. They may be slow and heavy, but they can take all sorts of abuse and keep running. I still have an old
LaserJet II that's chugging into it's 10th year of active duty.
An HP computer is a good choice if you're looking for an inexpensive machine to read
email and surf the web. But
woe unto he who tries to modify one. Their tech support web site is so slow it seems to be running on an HP48 calculator, and their support "
engineers" seem to have been trained by
AOL. I think I
voided my
warrantee within a week of getting the thing. HP was the first (though not the last) company to make me use the phrase "I'm not asking you to support
linux, I'm asking you to support your
damn hardware!"